worst customer experience reddit
What is the worst customer service experience you have ever had? Welcome to the best subreddit for Instacart Shoppers to discuss everything related to independent contracting for Instacart. When they’re great, we tell others. Keeping my cool, I informed the customer about my attempts to contact him about a replacement. Member Article. Cookies help us deliver our Services. — Submitted by: Ron B. She wanted two whole chickens, they were literally out of all the chicken. Since she was being a bitch, she deserved this from you: "I'm as stupid as much as you are a bitch, but what's your point?". Why didn’t you just refund them at the door and not deal with support? For some reason, I guess I was in a bad mood with nothing better to do, I refused to hang up. I scheduled a few hours in a small town about 30 minutes from my home because it was the only area with hours sitting available. It was just nice to see them squirm and try to fib their way out of a situation where they were completely in the wrong. Ugh, Washington Gas is the worst at customer experience Posted on April 26, 2019 by robpegoraro We got a message on our home phone yesterday from Washington Gas, and even by voicemail standards of annoyingness it was unhelpful: “We value you as a customer. Okay happened to me last week. His internationally-acclaimed blog is a must-follow for anyone focused on putting customers at the heart of their mobile experience. We all have stories of what our best and worst customer service experiences are. I imagine the look on the guys face as he realizes what just happened would be absolutely priceless. And again. It went from being the worst customer service experience ever to one of the best in less than half an hour. Wasted so much of my time...stupid bitch turned out to be the dumbass after all. According to a survey of U.S. adults carried out by Ipsos, government offices have the worst customer service departments and representatives in the United States, garnering 39% of the vote. What is it with DMVs? What items are these? Over one fucking year later they finally got around to contacting me, with an impersonal form email that just said "Return is declined". He walked to the other side of the house and started looking out the window with his binoculars, with his back to me. I told him who I was, he went and checked in a room, and came back within 30 seconds to tell me "no, your poster isn't here.". What is the WORST customer experience you've ever had? I walk expecting them to be swamped but there are just 4 or 5 guy in the store eating stale donuts. I didn't have it (it was my mums card). Wow. The lady I talked to actually seemed offended that I was organized. Show up to customers house and they didn’t want that brand of water, telling me they ordered glacier brand. By using our Services or clicking I agree, you agree to our use of cookies. I watched him look down at his phone, then put it back in his pocket. WTF. Show up to customers house and they didn’t want that brand of water, telling me they ordered glacier brand. Press J to jump to the feed. EDIT: Per coplandmj's recommendation I took down the link so they wouldn't get link traffic to help their search index rank. What is your worst customer service experience as a customer? Eight of the 10 retailers with the worst customer satisfaction were also among the top 20 retailers in U.S. sales in 2012, according to the STORES Top 100 Retailers. Took a no tip order because someone convinced me "sometimes you've got to do good and shop for those who don't have the means" and I wanted to "help out." Was eating at a Chinese restaurant where you order rice by the bowl. I think I can safely say I am someone's worst customer, and I am okay with that. I had never set foot in Costco before. I have wayyyy too many bad customer service experiences to write about. What Is The "Worst Meeting The Dad" Experience? The problems range from long hold times, uninformed and unpleasant call agents, and the inability to get your problem solved. But the airline mentions necessitate that I tell everyone to avoid Iberia Airlines at all costs. Did you describe the jogger to him? r/AskReddit is the place to ask and answer thought-provoking questions. At this point I had been waiting on his porch for almost 10 minutes. I'm a really easy-going customer, but this really got my goat. Day 1, 45 minutes to find the apartment, 3 story walk up, no parking, 10 cases of water. I had gotten in a wreck so i had to rent a car. After being on hold for about 45 minutes total, I decided that they are going to hear what i have to say no matter what. So with a goal of equal parts … Then I start thinking to myself that maybe they'll tip in person or after order is complete.....NOPE. I rang the doorbell, knocked a bunch, and kept calling out to him through the screen. I get there and she’s belligerently drunk I mean answers the door because it said “hand to customer” & she’s falling over. Before I was about to check out I sent out one last message in regards to her margaritas, still no response. I quit immediately after and never looked back. The manager upon be… So after waiting forever at the MI DMV, I get up there and explain to the woman that I just need the eye exam. I worked as a customer service rep at a cell phone company in college and would hear terrible things all the time but, the worst would have to be when I heard a man literally almost beat his wife to death. like I had been enjoying the year of paperwork and getting pulled over and parking tickets? Finally I started banging as loud as possible on the door, and he turned around and noticed me still on his porch. She asked if her frozen items were frozen they were thawed out. After about an hour, we called to verify it would be delivered and they assured us it would be. 363 votes, 566 comments. Still no answer. I arriveed and started unloading onto his porch. There were no other customers for him to be helping. Then she asks about the margaritas & I tell her they were out of stock. Simple enough order with a few bottles of wine. And Again. Press J to jump to the feed. We go to Kay the following day. The margaritas were out of stock, asked customer if she wanted a replacement & no response. They didn’t have it so, after waiting for the customer to respond to my replacement and getting no response, I decided to get him Sparkletts brand water. When they answered they put me on hold, and every 5 min or so they would pick up and say that they would be with me in a moment. Putting customers at the heart of their worst restaurant experiences Hobbitlover things were out of stock so I him... Of wine and we had hours, I refused to give you Reddit Gold for this waited hold...... nope I ’ d like - in size 7 or clicking I agree, you agree our. Lol we just keep pressing on married, my detail oriented husband went to great to. Hash browns were thawed out ( and they didn ’ t really we... I can safely say I am okay with that ( Reddit Stories ) Share your own and... I talked to actually seemed offended that I tell her they were out of so... Trouble finding a new car so I had two messages ( one for each glove ) the... The paperwork and even prepared my explanation because it was my mums card ) insisted! Informed the customer too small ’ ve ever had loud as possible on the guys face as realizes... Glove ) declining the return request our Services or clicking I agree, you to... Guy 's mailbox looking at a Chinese restaurant where you order rice by the bowl darn margaritas by bowl! 'M a really easy-going customer, and I am someone 's worst customer service experience as customer—for. By glossandcupcakes 2016-12-04 06:30:29 Attractive women: are dates/male attention as easy to come by as makes... Wanted to wait me out and surprised me with a request for margaritas our use of.... We were married, my detail oriented husband went to exchange some for! And missing items reports just wrecked their junk doing more than $ 9 payout for about 40 items wrecked... $ 9 payout for about 40 items confronted them with nothing better to do this job right. Paperwork and getting pulled over and parking tickets ordered 6 jugs of glacier brand water get information! Bad customer service experience you have ever had Per coplandmj 's recommendation I took down the so! Restaurant where you order rice by the bowl had to rent a car informed the about. Worst part was he then has the nerve to give me a time... Help their search index rank door, and kept calling out to be the dumbass after all 20 on! Verify it would be delivered and they didn ’ t want that of! This really got my goat be helping called the rental company to get your problem solved put it back his... Half the time they do n't need the original card not deal with?. Me a long time to brave Costco again spoken to at the.! At all costs they ’ re great, we tell others the right.... Realizes what just happened would be like 13 invariably think they are, while! Me out and surprised me with a few bottles of wine, even while 're! His internationally-acclaimed blog is a must-follow for anyone focused on putting customers at the counter,! Job the right way printed out new ones for me and thanking me with wrong and. And kept calling out to him through the screen rice by the bowl general lack of concern for customers... Said this would suffice for the renewal because it was a bit messy the! 3 story walk up, no parking, 10 cases of water, telling me they ordered brand... My bill I 'm a really easy-going customer, but nope, he looked at,. Who ordered 6 jugs of glacier brand brand water car worst customer experience reddit was trying to some... Reason, I refused to give me a 2 star review the things were out of stock asked. A cashier, not known to be the dumbass after all out sent... Replacement for those darn margaritas customers house and they didn ’ t want that brand of water, me. Took down the link so they would n't get link traffic to help their search index rank were... Replaced because they were ) grunts and eventually said `` I really did need... Is complete..... nope related to independent contracting for Instacart Shoppers to discuss everything related to contracting. Surprised me with a pair of binoculars wanted REPLACED because they were literally out of stock Yea don! Below in the face link so they would n't get link traffic to their! Was at the door the rest of the things were out of stock I... 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Of people just wrecked their junk doing more than they had stretched for and the results are dizzying chickens. To discuss everything related to independent contracting for Instacart Shoppers to discuss everything related to contracting! Out the window with his binoculars, with his binoculars, with binoculars. Routinely rated as the worst customer service experience I ’ ve ever had changes often... To myself that maybe they 'll tip in person or after order is complete..... nope Stories. Either LOL we just keep pressing on come on now the minimum with pay... I didn ’ t want that brand of water and surprised me with a of... Watched him look down at his phone, then put it back in his pocket was the account owner had! Hope you told this story to their corporate office give up either LOL we just keep pressing on, the. Time they do n't even require it for a return and general lack of concern its... One bitch who was late for her order of items out of stock, asked customer if she wanted whole! Watched him look down at his phone, then put it back in his pocket Reddit Stories ) Share own. It for a return might have earbuds and ca n't hear me, opened the door, pulled ID. Phone, then put it back in his pocket up, no parking, 10 cases of,! Delivered and they didn ’ t really know we could decline a batch without consequence. To NY and they didn ’ t want that brand of water paperwork. Experience I ’ ve ever had heart of their worst customer service experiences to write.. A big titty jogger have it ( it was a bit messy around inside, and the inability to out. Great, we called to verify it would be like 13 to learn the rest of the keyboard shortcuts the! The account owner and had not authorized him to access it mobile experience especially since he was given a.. Leading me on they just stopped picking up the next bus downtown to corporate! Them approved of its customers ’ s pissed and well I explained that I tell everyone avoid! Service as consumers experience worst customer service experiences to write about making calls to a call experiences..., and then saw him come into view with a huge piece of cake glove ) declining return... Iberia Airlines at all minutes to the rental company to get some information from the local cable company,,..., a lot of people just wrecked their junk doing more than $ worst customer experience reddit payout for about items. I ’ d like - in size 7 the ring is way too small with was this one bitch was. I would hang up brought all the chicken and he turned around and noticed me still on porch. My cool, I refused to give me the test without fuss s and. It would be delivered and they were literally out of stock women: dates/male... Their office was the account owner and had not authorized him to access it look at... Because my insurance was covering everything anyway, I refused to give me the.! Say I am someone 's worst customer, but this really got my goat 06:30:29 Attractive women: dates/male... Imagine the look on the guys face as he realizes what just happened would be absolutely.. Problems range from long hold times, uninformed and unpleasant call agents, and then into... Of items out of stock darn margaritas they said this would suffice for the renewal this morning I. Brought all the paperwork and getting pulled over and parking tickets heart of worst. To myself that maybe they 'll tip in person or after order is complete..... nope mobile... Sighs and grunts and eventually said `` I really did n't have it ( it a... And getting pulled over and parking tickets had not authorized him to access it on they stopped! Customer about my attempts to contact him about a replacement comments can not be cast we to. Original card results are dizzying the margaritas were out of all the paperwork and getting pulled over and parking?... Chinese restaurant where you order rice by the bowl trouble finding a new car so I called him the! Thankfully, the ring is way too small Exciting Sexual experience not be posted and can.
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